| Low Flat Rate
Shipping of $ 4.99 on all domestic, standard size Priority and
UPS Ground Orders
Oversized orders have a flat rate of $ 10 for
wheels and trainers and $ 20 for complete bikes.
We offer shipping via UPS, Fedex, USPS (specialty
carriers by request)
International shipping
Pro Bike Outlet ships worldwide via USPS for most
orders (Flate Rate = $ 27 for standard size packages) " we use DHL,
FEDEX, UPS and other couriers for larger order like wheels and complete bikes
- Oversized packages like wheels, trainers, framesets and complete
bikes are calculated per order. We will immediately contact you should the
amount exceed $ 27 and give alternate shipping options
International shipping to Canada: Most
parcels are shipped USPS International for the Flate Rate $ 27 this seems to
work best in most orders - UPS Standard to Canada is also available (average
cost = $ 15 but customs clearing charges are higher than USPS)
Rates calculated at check out are an estimate and
will be confirmed before order is shipped. For more shipping details please
contact us before ordering via
e-mail or phone 1-866-544-2108
Customs
You may be subject to import duties and taxes, which
are levied once the package reaches your country. Additional charges for
customs clearance must be borne by you; we have no control over these charges
and cannot predict what they may be. Customs policies vary widely from country
to country; you should contact your local customs office for further
information. Additionally, when ordering from
www.probikeoutlet.com you are
considered the importer on record and must comply with all laws and
regulations of the country in which you are receiving the goods.
Free shipping Promotions
Free domestic shipping is offered as a promotion on
many items - such offers apply only to USPS Priority mail or UPS
Ground, other services are considered an upgrade we will charge
accordingly.
International Orders are credited $ 5 against
actual shipping cost when ordering Free shipping promotional items.
Pro Bike Outlet Return Policy
- Many Items sold are closeouts and are subject to
a 20 % restocking fee, current model items can be returned without this
charge.
- Returns will only be accepted with a valid RA #
"Contact us by e-mail
or phone 1-866-544-2108 to obtain an RA number. "
- RA numbers are given for up to 60 days after purchase, if you are outside
the 60 day limit please contact is for special consideration.
- Pro Bike Outlet will refund your purchase price of the item, less
handling(20% Max restocking fee), gift packaging, or other charges.
- Items shipped Free are refunded less the actual cost of shipping
- Customer is responsible
for the cost of returning merchandise. Errors originating from Pro Bike Outlet
are refunded including shipping.
- Pro Bike Outlet makes every effort to handle returns and exchanges in the
most efficient and cost effective manner possible - please fee free to contact
us for more details.
Returns can be shipped to our warehouse via UPS, USPS, FEDex, DHL.
Return address:
Pro Bike Outlet Returns Dept.
1003 Virginia Dr
Orlando, FL 32803
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